Shipping & Returns Policy
Where do you ship from?
We ship from Fayetteville, North Carolina.
What days do your company ship?
Currently, we only ship M-F. We do not ship on the weekends any longer.
When will my order ship?
Currently, we are shipping items within 2 days of placing your order. However, custom items take longer. Please place custom orders ahead of time to get the items in a timely manner.
Why did I not receive an email notification about shipping?
Please make sure the email you are contacting us from is the one on the order. Sometimes things get mixed up however, if you need another shipping email notification, we will be glad to send you one.
Has my order shipped?
You can log into your account any time to check order status and tracking. If you're not a member of our community, we encourage you to join our beehive. Either way, you will receive an email notification.
Can you ship my order ASAP?
No. Orders are shipped in the order they are received, based on items ordered.
Do you have tracking for my order?
We do. We send out shipment emails with tracking. You can also log into your account to see the tracking for your order.
Shipping transit is taking too long. Can I get a refund?
We cannot control shipping times and never guarantee a delivery date. We will not refund if the shipper does not deliver on the day you prefer, or they initially state they will. We cannot control their transit times.
Do you offer International Shipping?
No. We will be adding international shipping soon. Please subscribe to our mailing list to get that update.
How do you ship?
We offer shipping through USPS and UPS.
Can I get a better shipping rate?
No. We do not set the rates. All rates shown are straight from the courier.
Do you take returns?
No. We currently do not accept returns. All sales are final.
Last edited: 04/02/2022